Lender: Respond No to a Request
If you are unable to view the tutorial on this page, click here to view it as an MP4 format.
This video shows how to indicate a “no” response when you are unable to lend a requested item. Includes how to respond with a reason for no, and a brief look at batch processing.
You can print a reference card as a step-by-step reminder of what to do.
PLEASE NOTE: Browser compatibility for the WorldShare ILL service is updated and tested regularly, and may vary slightly from the information in this tutorial. For current browser compatibility information for WorldShare ILL, please visit this page.
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