QuestionPoint Administration 2 - Define Your Institution Profile and Policy Page
This course provides instruction to learners on basic, but required setup so their libraries can go “live” with the QuestionPoint® virtual reference service. Learners will be able to define their institutions’ profiles and policy pages to join the 24/7 Reference Cooperative, as well as set up access to QuestionPoint Knowledge Bases.
This course is intended for learners with an Institution Administration account whose institutions are new to the QuestionPoint service. Current QuestionPoint administrators can also benefit from the class as a refresher or to fill in foundational gaps about setting up the QuestionPoint service for your institutions.
Can't find a date available? Request a Course Offering
Closed captioning is available in the US upon request with 5 business days' notice.
In the event of low attendance, OCLC may cancel a training session. In this situation, registrants will be notified by email in advance of the session.