OCLC System Alerts

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Active Alerts

31 May 2016, 01:16 PM Eastern Daylight Time, North America [UTC -4]

Scheduled: WorldShare Infrastructure Release June 2nd and 3rd

AFFECTED SERVICES: WorldShare Management Services, WorldShare ILL, WorldShare Record Manager, WorldShare Collection Manager, WorldShare License Manager, WorldShare Analytics

CREATED: 31 May 2016, 01:15 PM Eastern Daylight Time, North America [UTC -4]

A maintenance release of the WorldShare Infrastructure is scheduled for Thursday 2nd June and Friday 3rd June 2016. This release has no user-facing changes.

Install Window:
To minimize impact and downtime, this release is being installed between 02:00 AM and 03:00 AM local time in each OCLC Data Center. The release is expected to last for 15 minutes, and affect access to WorldShare applications between 02:00 and 05:00 AM, local time. Install Schedule:

WorldShare Infrastructure:
US & Canadian Data Center: June 2– 02:00 Eastern Daylight Time
European Data Center: June 3 – 02:00 Central European Time
Australian Data Center: June 3 – 02:00 Australian Eastern Daylight Time

WorldShare services that will be impacted during this install window: Circulation, Acquisitions, Record Manager, WorldShare ILL, WorldShare License Manager, WorldShare Collection Manager, IDM, Alerts, and WorldShare Analytics.

WMS Libraries operating 24/7 can continue circulation activities using the offline circulation client as appropriate. See Offline Circulation Client for more information. This maintenance will not affect patrons' ability to access and search within WorldCat Local and WorldCat Discovery.

31 May 2016, 10:43 AM Eastern Daylight Time, North America [UTC -4]

Reported: Duplicate and Missing Patron Data in WMS

AFFECTED SERVICES: WorldShare Management Services

CREATED: 31 May 2016, 10:43 AM Eastern Daylight Time, North America [UTC -4]

WMS libraries are seeing duplicate and missing patron data. Investigation is underway. No estimated time has been established for resolution.

26 May 2016, 11:10 AM Eastern Daylight Time, North America [UTC -4]

Scheduled: Technology Upgrades to Impact Services June 4 - 5

AFFECTED SERVICES: OCLC Services

CREATED: 26 May 2016, 11:10 AM Eastern Daylight Time, North America [UTC -4]

As we have communicated in previous messages, OCLC is undertaking a significant investment in our technological infrastructure. We are evolving our data center strategy, upgrading equipment and infrastructure, and standardizing processes globally to increase service responsiveness. These investments will advance our service delivery for years to come so that together we can better meet library users’ increasing expectations.

This year-long effort is well underway. Much of the work is occurring behind the scenes. Some of these transitions require scheduled downtime for services.

As part of this initiative, all OCLC services will be unavailable from 9:00 pm Saturday, 4 June 2016, to 12:00 pm (noon) Sunday, 5 June 2016, Eastern Daylight Time (EDT) US (UTC -4) while we conduct data storage migrations.

While we scheduled this maintenance event to occur during a slower time for many of our member libraries, we understand that this event still impacts many. We apologize in advance for any disruption to you and your users.

As always, system activities and schedules can be viewed on our System Alerts page on the OCLC website. We will communicate through the System Alerts page if there are any changes or delays in completing this scheduled work, and we will also use this page to let you know when this work has been completed. Contact your local customer support team if you have any questions about this upcoming event.

We are committed to the ongoing enhancement of our systems, infrastructure and processes, and we will continue to advance our delivery to you. Thank you for your continued support.

26 May 2016, 03:49 AM Eastern Daylight Time, North America [UTC -4]

Scheduled: Leiden, Netherlands Data Center Migration

AFFECTED SERVICES: GGC, CBS, IBL, PiCarta, WinIBW, DAI-metis, ISNI

CREATED: 19 May 2016, 11:25 AM Eastern Daylight Time, North America [UTC -4]

The OCLC data center in Leiden will soon be migrated to a new data center in Amsterdam. Therefore, PiCarta and GGC will be closed starting on Friday June 3rd at 17:00 CEST. The system will be available again on the morning of June 6th at the latest.

In case you still use the older url picarta.pica.nl, this will change due to the migration. You have until July 4th last to change the address into the already existing url: picarta.nl.

If your organization uses firewalls, it is important that the new IP addresses will be added to your firewall before June 4th.

Further information is provided at http://www.oclc.org/support/services/ggc.en.html.

25 May 2016, 01:41 PM Eastern Daylight Time, North America [UTC -4]

Reported: Cataloging users Unable to edit in master records

AFFECTED SERVICES: Connexion

CREATED: 25 May 2016, 01:41 PM Eastern Daylight Time, North America [UTC -4]

Connexion users are unable to edit selected headings in existing bibliographic records. The problem has been diagnosed and a solution is in process. No estimated time has been established for resolution.

Until this condition is corrected, when an error is received not allowing editing of a heading, feel free to report the OCLC number and the change needed to Quality Control at bibchange@oclc.org. OCLC staff will edit the heading and replace the master record as soon as possible.

19 May 2016, 10:45 AM Eastern Daylight Time, North America [UTC -4]

Scheduled: Upgrades to Toronto Data Center

AFFECTED SERVICES: CONTENTdm, WorldShare Management Services, WorldShare ILL, WorldShare Collection Manager, WorldCat, WorldCat knowledge base, WorldCat Local

CREATED: 19 May 2016, 10:45 AM Eastern Daylight Time, North America [UTC -4]

On Saturday, 4 June 2016, from 9 p.m. to 12 noon Sunday, 5 June 2016 Eastern Daylight Time (EDT) multiple OCLC services will be unavailable in Canada.

As always, system activities and schedules can be viewed on our System Alerts page on the OCLC website. We will communicate through the System Alerts page if there are any changes or delays in completing this scheduled work, and we will also use this page to let you know when this work has been completed. Contact your local customer support team at canada@oclc.org, or 1-888-658-6583 (toll-free in North America) if you have any questions about this upcoming event.

19 May 2016, 09:14 AM Eastern Daylight Time, North America [UTC -4]

Scheduled: WorldShare Record Manager: Quarterly Install

AFFECTED SERVICES: WorldShare ILL, WorldShare Collection Manager, WorldShare Record Manager, WorldCat, WorldCat knowledge base

CREATED: 19 May 2016, 09:14 AM Eastern Daylight Time, North America [UTC -4]

On Sunday, 22 May, WorldShare Record Manager will be performing its quarterly install. This install contains enhancements to authority functionality. Information can be found in the May 2016 Release Notes at http://oc.lc/RMReleaseNotes.

Install Window:
The install time for this release is expected to affect access to WorldShare Metadata between 2:00 - 8:00 AM Eastern USA, Sunday 22 May. This will affect OCLC's worldwide data centers as follows:
- US & Canada Data Centers: 22 May, 2:00 - 8:00 EST (Eastern Standard Time) USA
- European Data Center: 22 May, 7:00 - 13:00 CET (Central European Time)
- Australian Data Center: 22 May, 14:00 - 20:00 AEDT (Australian Eastern Daylight Time)

Additionally, during this timeframe, a very brief disruption to searching functions for WorldCat (including the Knowledge Base) within the WorldShare interface will occur, affecting WorldShare Collection Manager and WorldShare ILL. We apologize in advance for any inconvenience this may cause.

17 May 2016, 03:25 PM Eastern Daylight Time, North America [UTC -4]

Scheduled: Connexion Downtime

AFFECTED SERVICES: CatExpress, Connexion, WorldCat Selection service, Z39.50 Cataloging

CREATED: 17 May 2016, 03:25 PM Eastern Daylight Time, North America [UTC -4]

To allow for system maintenance, OCLC Connexion (including CatExpress), OCLC Z39.50 Cataloging, and WorldCat Selection will be unavailable for approximately 4 hours from 2:00 a.m. to 6:00 a.m. US Eastern Time Sunday, May 22.

We apologize for any inconvenience this may cause

Inactive Alerts

There are currently no inactive system alerts.

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