FirstSearch support

Uniquely valued by member libraries, FirstSearch will continue to be offered as a separate service from WorldCat Discovery. A FirstSearch/WorldCat Discovery subscription provides access to the FirstSearch and WorldCat Discovery interfaces.

Expand for details and FAQ

For more information about the future of FirstSearch and WorldCat Discovery, see Frequently Asked Questions, Next steps for WorldCat Discovery and FirstSearch.

Additional details about plans for FirstSearch will be shared as they are confirmed. To receive ongoing updates about FirstSearch enhancements, register for Discovery and Reference email updates.

View the FirstSearch interface with July 2018 enhancements

Click a file format below to view and download images of the new FirstSearch interface to update your library's instructional materials.

file

Advanced Search screen

 

JPG | PNG

file

Results screen

 

JPG | PNG

file

Detailed record screen

 

JPG | PNG

Access the new FirstSearch Community Center

We’re excited to announce a new FirstSearch Community Center, an online environment that provides an opportunity for FirstSearch users to connect through discussion boards, collaborate by sharing ideas and resources, and receive news directly from the FirstSearch product team.

You can access the Community Center at https://www.oclc.org/community/firstsearch.en.html.

Use your existing credentials for other OCLC Community Centers—such as WorldCat Discovery or WorldShare Interlibrary Loan—to access the new FirstSearch Community Center. If you do not have credentials, you can request them by submitting this form. Within 5 – 7 business days, you will receive an email with instructions for how to update your OCLC Services account password and log in to the FirstSearch Community Center. Please contact OCLC Support for your region with questions about your credentials.

Just getting started?

See our getting started guide for quick directions for first-time logon, customizing FirstSearch for your library, and more.

See Troubleshooting for frequently asked questions about FirstSearch.

How to monitor your usage

The WorldCat Services Administrative Module includes a link to view your usage statistics. These valuable reports help you plan for and justify expenditures and evaluate which databases are searched most often.

Manage the total FirstSearch experience

The FirstSearch administrative module is your control panel for enabling various FirstSearch options, such as article purchases and links to Interlibrary Loan. Consult Managing the OCLC FirstSearch service and the Administrative Module reference guide when you’re ready to customize your FirstSearch account, or contact OCLC about making changes for your group or consortium. For fast answers to common questions, review frequently asked questions about managing FirstSearch.

Free promotional materials

Download and print table tents, small posters, bookmarks and a tutorial brochure in our Promotional Toolkit. Or simply order these toolkit materials at no charge.


Frequently used documentation

See all FirstSearch Documentation >>

Administrative module

Log on to FirstSearch

 

Stay informed

Keep up with important FirstSearch information including new content and changes to the service. Subscribe to the FIRSTSEARCH-L mailing lists.