CONTENTdm Support

Charlie Blair, United States Army, World War I, from the Tennessee State Library and Archives’ World War I Gold Star Collection

CONTENTdm at the State Level: two approaches to digital collection building and sharing

CONTENTdm Community Insight Webinar 

View the Recording

State Libraries deal with unique situations regarding digitization in their states. Although we share similar goals and objectives with our colleagues in public and university libraries, in State Libraries and Archives our challenges are different. Jessica Short (Digital Materials Librarian, Tennessee State Library) and Sandra Fritz (Digital Image Program coordinator, Illinois State Library) highlighted three different areas:

  • The history of our digital programs and how they came to be and continue to grow
  • During this Centennial remembrance of World War I, our specialty collections on this topic
  • Our aggregated collections including our participation as Service Hubs for the Digital Public Library of America (DPLA).

CONTENTdm Support & Training

Welcome to the support and training site for CONTENTdm. These pages contain a variety of materials to help you use CONTENTdm.

Help Files

The CONTENTdm help files cover all aspects of the software, from using the Project Client, to configuring the Server, to customizing the Website.


The CONTENTdm training pages house PDF software tutorials, the schedule of upcoming web-based trainings, and an archive of recorded training videos.


The Releases page provides information on the latest CONTENTdm software releases.

CONTENTdm Technical Office Hours

Are you a current CONTENTdm user who has technical questions about CONTENTdm? Shane Huddleston, CONTENTdm Product Manager, holds office hours on the third Thursday of the month.

The next session is Thursday, June 16th at 2:00 pm Eastern | 11:00 am Pacific. 

WebEx information for this session

CONTENTdm & Digital Collection Gateway Overview: Live Web Session

Tuesday, August 16, 2016
3:00 – 5:00 pm Eastern | 12:00 – 2:00 pm Pacific

Want to learn about how you can increase the visibility of your collections by using CONTENTdm and the WorldCat Digital Collection Gateway? Hear how the Digital Collection Gateway works to map Dublin Core metadata to MARC using the Crosswalk service.

Register for this session

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »