Digital Visitors and Residents: What Motivates Engagement with the Digital Information Environment?

Events, Media, and Other Impacts


Connaway, Lynn Silipigni, Donna Lanclos, and David White. 2012. Visitors and Residents: Exploring What Motivates Students to Engage With Digital Services. EDUCAUSE 2012, 9 November 2012, Denver, Colorado (USA). (ppt: 7.9MB/15 slides). Photos from the event on Storify.

White, David. Higher Education Academy, The. 2012. New places to learn: Flexible learning and online residency. Symposium given online and at Saïd Business School by The Higher Education Academy, April 19, 2012, in Oxford, England. and

Reflections on the Event

Anyangew, Eliza. 2012. "Developing digital literacy in higher education: Live chat." The Guardian: Higher Education Network (blog), February 28, 2012.

Cann, A. J. 2012. "Micropedagogy and macropedagogy." Science of the Invisible (blog), April 24, 2012.

Jordan, Lindsay. 2012. "Residents and Visitors." Lindsay's Blog (blog), April 23, 2012.

Mackness, Jenny. 2012. "Online residency." Jenny Mackness (blog), April 20, 2012.

White, David. 2012. "Education should move us." TALL blog (blog), April 24, 2012.

White, David. 2012. "Capture." By Aleks Krotoski. The Digital Human. BBC Radio 4 (April 30, 2012). Podcast.

Reflections on the Broadcast
St. John, Max. 2012. "Visitors and residents, not immigrants and natives." Maxwellinever (blog), April 30, 2012.


Connaway, Lynn Silipigni, Donna M. Lanclos, and Erin M. Hood. 2013. "'I always stick with the first thing that comes up on Google. . . ' Where People Go for Information, What They Use, and Why." Educause Review Online. Available online at:


Connaway, Lynn Silipigni, David White, and Lorcan Dempsey. 2011. Digital Visitors and Residents: What motivates engagement with the digital information environment? An update on current findings. A video production of OCLC Research, October 13, 2011, Dublin, Ohio (USA).

Examples of V&R Being Used in Professional Practice

Truelove, Ian. BA (Hons) graphic arts & design. Leeds Metropolitan University.

Cann, Alan J. 2011. "Information is beautiful, Google+ more so." Science of the Invisible (blog), October 20, 2011. (Full paper being drafted)

Jordan, Lindsay. 2012. "Residents and Visitors." Lindsay's Blog (blog), April 23, 2012.

Hall, Chris. MA lifelong learning: Adult continuing education. Swansea University.

[One of the assignments they have to undertake is to complete a reflective journal over the 10 weeks of the module on their experience of using technology in learning. In this assignment a number of students have talked about how at the start of the module they felt like Digital Natives—a term they had heard and felt or had been told applied to them. Some also thought that perhaps all this social technology stuff was something they ought to be doing. As they course progressed they began to feel less like this and the Visitors and Residents Principle has been a useful metaphor to help them make sense of and describe their own behaviour.

For example, one student who opened her reflection with the statement: "I have never felt totally at ease with ICT systems . . . and as a result looked forward to this module with dread." later reflected that: "It was at this stage [after exploring the Visitors and Residents Principle] that I began to feel confident not only in my use of ICT but also how I could utilize it [in teaching]"]

V&R mapping being used in Northumbria University as a tool for staff development.

V&R used in "Change11" Massively Open Online Course.

Emerging findings from the project being used in an online teacher training course run by Brookes University.

Other impacts

Interest in the recently published First Monday paper on Visitors and Residents by the commercial sector (Confused of Calcutta)

Positive comment on Learning Black Market post from Blackboard's President of Learning and Teaching.

Interest from Oxford University Press in relation to their discoverability activities.