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"Is it a journal title, or what?" Mitigating Microaggressions in Virtual Reference

"Is it a journal title, or what?" Mitigating Microaggressions in Virtual Reference

By Marie L. Radford, Vanessa Kitzie, Lynn Silipigni Connaway, Diana Floegel

ALA Annual Conference
Chicago, Illinois (USA)

Learn how researchers explored how microaggressions can occur in virtual reference and how librarians can mitigate microaggressions in their practice.

Topics: Equity, Diversity, Inclusion, Information Literacy

Earlier presentations: 2003-2016