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Investing in Library Users and Potential Users: The Many Faces of Digital Visitors and Residents

Investing in Library Users and Potential Users: The Many Faces of Digital Visitors and Residents

By Lynn Silipigni Connaway

SLA-AGLA
Muscat (Oman)

Silipigni Connaway shares results from OCLC's Digital Visitors and Residents work, which identified how individuals are engaging with technology, acquiring information, why they make their choices, and how libraries can use this information to make decisions to reach users.

Topics: Digital Visitors and Residents, User Research

On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps

On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps

By Lynn Silipigni Connaway, William Harvey, Erin M. Hood

On Shapes and Sizes: Measuring Diversity of Technological Engagement Through Digital Visitors and Residents Maps
Washington, D.C. (USA)

User Studies researchers share findings from the Digital Visitors and Residents project, including how students and faculty engage with technology and library resources online and in person.

Topics: Digital Visitors and Residents, User Research

Digital Literacy in the Era of Fake News: Key Roles for Information Professionals

Digital Literacy in the Era of Fake News: Key Roles for Information Professionals

By Lynn Silipigni Connaway

ASIS&T Annual Meeting
Washington, D.C. (USA)

In this presentation, Silipigni Connaway describes how people determine whether an online information source is credible and how libraries can play a role in ensuring patrons are accessing trustworthy sources.

Topics: Information Literacy, User Research

The Library in the Life of the User

The Library in the Life of the User

By Lynn Silipigni Connaway

ASIS&T Regional Meeting
Dublin, Ohio (USA)

In this presentation, Lynn Silipigni Connaway provides an overview of OCLC Research's user behavior research findings that articulate the need for the design of future library services to be all about the user.

Topics: User Research