Presentations
Speaking on the Record: Combining Interviews with Search Log Analysis in User Research
Melbourne, Australia
OCLC Research presents a novel user research methodology that combines log analysis with semi-structured interviews to determine how library users navigate the path from discovery to access. Indications are, “The methodology used for this study also could be extended beyond discovery systems. Other computerized activities that leave digital traces could be studied using interview protocols based on log analysis.”
Topics: User Research, Research Methods
Hot Topic: User Experience (video)
Match user expectations of discovery and access.
Topics: User Research
Beyond the Survey: Using Qualitative Research Methods to Support Evidence-based Practice
Sydney (Australia)
Lynn Silipigni Connaway reviews different forms of qualitative research and mixed research methods using examples from recent research projects.
Topics: Research Methods, User Research
New Ways of Seeing: Understanding Individuals on their Terms
Sydney (Australia)
This presentation provides a deep delve into information behavior research methods, qualitative research, and ethnographic data collection tools and methods.
Topics: Research Methods, User Research
Information Literacy -- Visual Context Matters
Seattle, WA
Led by Lynn Silipigni Connaway: An IMLS-funded research project found that while students feel confident judging the credibility of online resources, they struggle to identify an online document's origin and measure its value due to a lack of visual context—an outcome called “container collapse.”
Topics: User Research, Information Literacy, Student Support
Interdisciplinary Approaches to Research Methods in Information Behavior Studies
Kraków (Poland)
This presentation details research methods, and data collection and data analysis tools and methods used in library and information schools over the years for information behavior studies, as well as challenges and opportunities.
Topics: User Research, Research Methods
"You Can Just Tell Whether a Website Looks Reliable or Not." People's Modes of Online Engagement
Bogota (Colombia)
Learn about the Digital Visitors and Residents project, how research supporting the project was completed, results focused on digital literacy, and recommendations for libraries.
Topics: User Research, Information Literacy
User-Centered Assessment: Leveraging What You Know and Filling in the Gaps (video)
Whether you’re trying to decide how to allocate your library’s resources or make the best use of your space, formal assessment tools can guide your decision-making. This webinar covers why formal assessments are more effective than anecdotal data, and will help you learn how to plan effective evaluations.
Topics: User Research, Assessment, WebJunction
Applying Research Methods: Investigating the Many Faces of Digital Visitors & Residents
Rome (Italy)
Learn about this project that identified how and why people get information, including the research methods used in the work, and get details about digital literacy findings of the project.
Topics: Digital Visitors and Residents, User Research
Online Engagement and Information Literacy: The Many Faces of Digital Visitors & Residents
Milan (Italy)
Learn more about OCLC's Digital Visitors and Residents work, identifying how individuals are engaging with technology, acquiring information, and why they make their choices.
Topics: Digital Visitors and Residents, User Research, Information Literacy