Lynn Silipigni Connaway, Ph.D.
Director, User Research
Lynn Silipigni Connaway leads the OCLC Research User Studies research. Her responsibilities include research projects that directly involve OCLC libraries and users, such as developing the digital "visitors" and "residents" framework and an IMLS-funded grant project to study the behavior patterns of college and university information seekers. Her previous work includes WorldCat data mining projects, JISC-funded investigations of digital information seekers, and IMLS-funded grant projects to study virtual reference services. Lynn also was the project lead on the American Library Association (ALA) Association for College and Research Libraries (ACRL) "Action-Oriented Research Agenda on Library Contributions to Student Learning and Success."
Lynn was awarded the 2014 Chair of Excellence at the Universidad Carlos III de Madrid (UC3M) in the Departmento de Biblioteconomía y Documentación, where she worked with faculty and students on user behavior research. She also was a visiting scholar in 2014 at the Department of Information Studies at the University of Copenhagen where she taught qualitative research methods and collaborated with faculty on user behavior studies. Lynn also was a visiting researcher at the University of Sheffield, Information School for the fall 2009 term, where she collaborated with faculty on WorldCat log analysis and user behavior studies.
Prior to joining OCLC Research, Lynn was the vice president of Research and Library Systems at NetLibrary. She also was director of the Library and Information Services Department at the University of Denver, where she taught several courses in library and information science. During her tenure there, Lynn conducted research on the subjects of organization and access of electronic documents, as well as the education of information professionals. She also has served on the faculty of the University of Missouri, Columbia and as a lecturer at the University of Wisconsin, Madison.
Lynn Silipigni Connaway earned the Ph.D. in Library and Information Studies from the University of Wisconsin, Madison, a Master of Library Science degree from the University of Arizona, and a Bachelor of Science degree in Library Science from Edinboro State University.
Connaway has been actively involved in numerous committees within the American Library Association (ALA), including Vice-chair (2011-12) / Chair (2012-13) of its Library Research Round Table, and Vice-chair (2009-11) / Chair (2011-12) of the Association for College and Research Libraries (ACRL) Research Planning and Review Committee and Vice-Chair (2013-2014) / Chair (2014-2015) of the Value of Academic Libraries Committee. She has served on the ALA Committee on Accreditation and is a member of the Association of Library and Information Science Educators (ALISE). She also is a member of the Association for Information Science and Technology (ASIS&T) and served as a Director-at-Large on the Board (2012-2015) and as President-Elect, President, and Past President (2016-2018).
Lynn has presented at numerous international and national professional and scholarly conferences and has many publications. She is the co-author of the 6th edition of Research Methods in Library and Information Science, 2017.
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