New Model Library—A new publication from OCLC Research

A new briefing from OCLC Research describes how library leaders responded to the rapidly changing circumstances of the COVID-19 pandemic to meet the needs of their staff and their community.

The COVID-19 pandemic impacted libraries of all types around the world, requiring library leaders to respond to rapidly shifting community and institutional needs. OCLC Research interviewed 29 library leaders from 11 countries to capture their experiences during the pandemic and understand what they envision for their libraries moving forward.

We describe how leaders strategically adapted to meet these evolving needs and expectations as movements toward a New Model Library.

This high-level briefing can help you and your library find common ground with peers and identify new ideas and directions for your strategic planning. We hope you find this foundation useful as a way to share your own experiences and ideas for your New Model Library.

Read the briefing at