Join OCLC Research & WebJunction at ALA Annual in Washington, DC

OCLC staff will present on a variety of topics including Wikipedia and health, how libraries are responding to the opioid crisis, information literacy, and communicating assessment results.

ala annual 2019

If you’re heading to Washington, DC, for ALA Annual 2019, make sure to include OCLC Research and WebJunction in your plans—there are many opportunities to get the latest information on research projects and learning opportunities.

New: OCLC Hot Topics in booth 1647! Join our experts for 15-minute presentations where you can learn about technologies and strategies that help your library serve your community more effectively. OCLC Research and WebJunction staff will present three Power Hours, see the descriptions in the list below.

There is also a wide range of OCLC events at ALA Annual where you can learn more about OCLC initiatives and to connect with fellow members. Check out the full listing of OCLC events and register to attend the sessions.

Friday, 21 June 2019

HOT TOPIC: Wikipedia for Health
6:00 – 6:15 pm, Washington Convention Center, OCLC Booth 1647
Sharon Streams, Director, WebJunction
Learn to evaluate Wikipedia's health and medical topics.

Saturday, 22 June 2019

HOT TOPIC: User Experience
2:30 – 2:45 pm, Washington Convention Center, OCLC Booth 1647
Lynn Silipigni Connaway, Director, Library Trends and User Research
Match user expectations of discovery and access.

Container Collapse: Student Search Choices and Implications for Instructional Interventions
4:00 – 5:00 pm, Washington Convention Center, 145A
Lynn Silipigni Connaway, Director, Library Trends and User Research, and colleagues
What really happens when the student researcher meets the result page? Current focus on the integrity of news and its origins, as well as concerns about the credibility of scientific information, point to a critical need to understand how students assess the resources that appear as search results. The Stanford SHEG report described students’ ability as “bleak.” Our three-year Institute of Museum and Libraries Services (IMLS)-funded study examines the behaviors of late primary, secondary, community college, undergraduate, and graduate students as they select resources for science-related school inquiry projects. The primary research objective was to examine the variable process of determining the credibility of digital search results, particularly the role played by container, or resource type. For this presentation, we will share our analyses of students’ perceptions and judgments of science news sources. We’ll examine which cues from a web search results screen students used to identify digital resources and whether and how students’ demographic characteristics influenced their identification behavior.

Sunday, 23 June 2019

News You Can Use Session:
Update on ACRL's Value of Academic Libraries Initiative: Communicating Assessment Results to Stakeholders (ACRL)
1:00 – 2:00 pm,  Washington Convention Center, Room 151A
Stephanie Mikitish, Library of Congress; Lynn Silipigni Connaway, Director of Library Trends and User Research, OCLC; Marie L. Radford, Rutgers, the State University of New Jersey; Vanessa Kitzie, University of South Carolina; Diana Floegel, Rutgers, the State University of New Jersey; Laura Costello, Rutgers, the State University of New Jersey
Assessment mandates are a reality for librarians. One of the most difficult tasks in the assessment process involves reporting assessment results to non-librarian stakeholders in a manner that addresses their unique concerns. In this interactive forum, participants will complete a guided exercise where they will identify which common stakeholder concerns are most appropriate for the audiences at their institution. Next, they will brainstorm the types of assessment data they have or need to collect that will address those concerns. The participants then will consider strategies for communicating the results yielded by these data to their specific stakeholder audiences.

HOT TOPIC: Design Thinking
2:00 – 2:15 pm, Washington Convention Center, OCLC Booth 1647
Betha Gutsche, WebJunction Program Manager
Apply core concepts to library programming, strategic planning, and telling your story.

Monday, 24 June 2019

News You Can Use Session:
OCLC Research Update: Active Engagement

10:30 – 11:30 am, Washington Convention Center, Room 151A
OCLC Research examines the challenges and issues currently facing libraries and explores new and emerging areas of librarianship. In this session, Andrew Pace, Executive Director for Technical Research, will explain OCLC Research’s continuous cycle of active engagement with institutions; examples will include current discovery and access projects, open content, and Wikipedia, as well as details of OCLC’s recent linked data prototype. Lynn Silipigni Connaway, Director of Library Trends and User Research, will share progress on case study research of public libraries responding to the opioid crisis with community partners. And Chela Weber, Senior Program Officer, Research Library Partnership, will talk about the work the partnership is doing with libraries and archives in the area of special collections. Time for Q&A will follow the presentations.

Libraries and the Opioid Epidemic: Community-based Responses
2:30 ­– 3:30 pm, Washington Convention Center, 149A-B
Lynn Silipigni Connaway
, Director of Library Trends and User Research, OCLC; Michelle Jeske, Denver Public Library; Marion Rorke, Denver Dept of Public Health and Environment; Sharon Streams, Director, WebJunction
As communities across the country experience the impact of the opioid epidemic, public library staff are finding themselves on the front line of this public health crisis. How should libraries respond? Public Libraries Respond to the Opioid Epidemic with Their Community is an IMLS-funded project led by PLA and OCLC to expand libraries’ capacity to support their communities during this public health crisis. The project studied a diverse set of communities where the library is an active partner in response to the opioid epidemic and facilitated discussions with library leaders and a range of government, public health, and community organizations. In this session, panelists will share insights gained from the case studies and cross-sector discussions about emerging practices, opportunities, and challenges, and identify resources to help library staff guide their libraries’ response to the opioid crisis. This presentation will preview a forthcoming white paper that synthesizes the research, information, and resources generated by the project.

For more information:

Email OCLC Research