User Research
Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:
Presentations
Rediscovering Discovery: three general examples
virtual
This presentation accompanied a panel discussion of current trends and issues in discovery systems, including a description of value-added full-text linking features, user behaviors and needs identified by transaction log analysis, the implementation of artificial intelligence and machine learning technologies in discovery, and plans by the Big Ten Academic Alliance for a collective collection system.
Recording available from CNI on Vimeo
Topics: Collective Collections, Library Trends