User Research

Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're  collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals’ perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user. Our efforts are amplified by strategic partnerships and focus in these two areas:

 

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  • Lynn Silipigni Connaway (2) Remove

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  • Lynn Silipigni Connaway (2)

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  • 2018 (2)
User-Centered Assessment: Leveraging What You Know and Filling in the Gaps

User-Centered Assessment: Leveraging What You Know and Filling in the Gaps (video)

By Lynn Silipigni Connaway

Whether you’re trying to decide how to allocate your library’s resources or make the best use of your space, formal assessment tools can guide your decision-making. This webinar covers why formal assessments are more effective than anecdotal data, and will help you learn how to plan effective evaluations.

Topics: User Research, Assessment, WebJunction