Convene an Event for Sharing and Discussing User Studies project
By bringing together partners with experience or interest in conducting studies of what information seekers want, when and how they want it, and the implications for library collections and services, we will develop community views of where effort should be invested, of how meaningful sharing of outcomes can occur, and of how those outcomes can influence other institutional and network change, and identify possible ways for libraries and OCLC to integrate services and collections into the larger academic context.
In addition, several OCLC Research projects help address these issues.
Surveys, interviews, structured observations and usability tests have been conducted, the data have been analyzed, and the results have been disseminated through papers and presentations.
Continuous investigation of users’ behaviors associated with library systems and collection use will help libraries and OCLC develop and integrate services to retain current library users and to attract new library users.