As the pandemic progresses, uncertainties continue to multiply for archives, libraries, and museums. COVID-19 is a complex problem in a complex system; uncontested facts tend to be elusive. Most decisions must be based on information that is flawed, uncertain, proximate, or sparse. By carefully evaluating how these imperfect responses unfold in messy, real-world settings, you can help to build the multifaceted evidence base needed to continue operating and serving your communities.
These resources provide tips to help navigate ambiguity and uncertainty with an overview of the September 2020, BMJ article, “Managing uncertainty in the covid-19 era” by Rutter, Wolpert, and Greenhalgh.