Transformative Leaders

A webinar series for current and future library leaders.
Series includes topics of interest to current and future library leaders. Sessions are free and everyone is invited to attend.

Building Better Websites:  A look at Web analytices to design impactful experiences

Discover how your library users' digital experiences can be as engaging as in-person interactions.  Take a look at how incorporating Web analytics into your decision-making strategies can create noticeable and measurable differences for your users. 

This webinar will examine the role of Web analytics in the decision making strategies of library leaders.

Featured Speaker:


Cathy King, OCLC Senior Product Manager, WorldShare Network Experience
Cathy will share real-world examples, patterns and trends, and key takeaways you can use to improve your site and captivate your users. You’ll walk away with a better understanding of:

  • What your users need and how to apply analytics to optimize experiences for your library
  • Small tweaks that can yield big results
  • How to determine what metrics to use and how to set your goals
  • Emerging trends and best practices

Stimulating Progress through a Culture of Innovation

It’s no secret that decisions you make for your library today will impact the probability of success tomorrow. If only we had a crystal ball to tell us what library users will need in five, 10 or even 20 years. With no means of predicting the future, library leaders must focus their resources on how to best remain relevant in an ever-evolving landscape.

This webinar will examine the role of innovation in the future success of libraries.

Featured Speaker:


Helene Blowers, OCLC Community Program Manager
Helene will discuss how innovation can help current and future library leaders overcome challenging, unpredictable circumstances. You’ll walk away with a better understanding of:

  • What innovation is and the various types of innovation that can be implemented
  • Why it’s important for library leaders (both emerging and established) to support and encourage innovation
  • How library leaders can promote a culture of innovation.

Learn from the Potential, Lead to the Possible

The evolving information landscape has caused a fundamental shift in libraries. Google, Amazon and Wikipedia, provide consistent, easy-to-use, interfaces that keep customers coming back for more. In order to remain relevant, library leaders must understand the needs of their customers and explore new ways to engage and exceed expectations. As the focus of the library adjusts to suit modern users, the internal customers (library staff) are left to deal with new formats, complex systems and broken workflows.

This webinar examines the internal and external customers of today’s library and provides library leaders with tools and tips to uncover and address these needs.

Featured Speakers:


Lynn Silipigni Connaway, Ph.D., OCLC Research Senior Research Scientist
Lynn shares her research that identifies the importance of understanding what library users need and the impact on future library success. You’ll walk away with a better understanding of:

  • How today’s users gather information and their perception of libraries
  • Why potential library customers begin their research outside the library
  • What your library can do to re-engage modern information seekers and restore the relevance of your library.

Mary Sauer-Games, OCLC Vice President, Product Management
Mary discusses the insight leaders can gain from observing internal customers (staff) in an effort to reduce complexity and identify broken workflows. You’ll walk away with a better understanding of:

  • Why observing work provides greater insight than simply asking questions
  • How to design your research to truly uncover what processes are being used and why
  • What steps you can take to document and evaluate your observations.

Learn from the Past, Prepare for the Future

 View the recording                  

This webinar explores the changing landscape of libraries and the role of leadership in managing effective change.

Featured Speakers:


Roy Tennant, OCLC Research Senior Program Officer

Roy explores the changing landscape of libraries. You'll walk away with a better understanding of:  

  • The tremendous changes libraries have seen over the last several decades
  • Where libraries currently stand in a broader context of where we have come from
  • The future of libraries and where we are likely to be going.

Rob Ross, Former OCLC Director, Implementation Programs

Rob examines the role of leadership in managing and driving change. You'll walk away with a better understanding of: 

  • Why changes and change management are crucial to success of the modern library
  • How leaders can effectively implement change with the right skills
  • What strategies can result in success for your library, your staff and your future.