Eric has worked in the IT field since 1982. He has focused on the connections between data modeling, search technologies, and goal-driven interaction design. Before joining Sustainable Collection Services, Eric worked at Blackwell North America for 24 years. His most recent roles there were Chief Architect and Director of Engineering and Information Technology. He led the development of Blackwell’s Collection Manager Web application. Eric lives in Portland, Oregon. He enjoys cycling, reading, and listening to good music—especially jazz.