Transactions

Overview of Transactions page

The Transactions page lists the payments or subscription deposit account transactions for a billing account. Use this page to confirm payments.

Open transactions and 18 months of closed transactions are available.

When you go to the Transactions page, all payments or subscription deposit account transactions for the billing account are listed, with up to 10 transactions shown in the list at one time.

Find the payments for an invoice

The invoice number is the transaction number for a payment for an invoice. If you want to see all the payments that relate to an invoice without scrolling through the list, you can search for them using the invoice number as the transaction number and selecting "all" as the transaction type.

Filter by date or status

To limit the transactions listed:

  1. Click Filter by date or status to show the Filters box.
  2. Select a start date and/or an end date and/or a status (Open, Closed, All) and click View.
    The system hides the Filters box and lists the transactions that match the dates and status that you selected.

Note: Your filters remain in effect until you change them or leave the page. They also apply to any searches that you do. If you forget your last filters, click Filter by date or status to show them.

Search by transaction type or number

  1. Click Search by transaction type or number to show the Search box.
  2. Select a transaction type and/or type all or part of a transaction number and click Search.
    The system hides the Search box and lists the transactions that match your search.

Notes:

  • If you want to see all the payments that relate to an invoice, you can search for them using the invoice number as the transaction number and selecting "all" as the transaction type.
  • Your search remains in effect until you change it or leave the page. It also applies to any filters that you use. If you forget your last search, click Search by transaction type or number to show it.

Transaction types

See the Glossary for definitions of transaction types.

Sort the list

When you go to the Transactions page, the transactions are sorted in descending, date order with the most recent transaction at the top.

Click any column heading to sort the list by the data in that column.

Click the column heading again to reverse the order of the sort.

Note: Your sort remains in effect until you change it or leave the page. It also applies to any filters or searches that you use.

Navigate the list

The item numbers of the transactions that are currently shown on the page appear above and below the list. For example, “Items 11 - 20” indicates that the transactions designated as items 11-20 are currently shown.

Up to 10 transactions are shown at one time on the Transactions page. If no Next or Prev (previous) link appears with the item numbers, all of the transactions that match the current filters and search are currently shown.

If more than 10 invoices match the current filters and search, the list is divided into parts. Next and Prev (previous) links appear with the item numbers so you can navigate the parts of the list.

You can use the filters or search to shorten the list.

Navigate the billing information

For more information about using this page and the other billing information pages, see How do I navigate our billing information?