Invoices

Overview of Invoices page

The Invoices page lists the invoices for a billing account. Use the page to view and print PDF versions of your invoices.

Click an invoice number in the list to view the invoice in a separate window.

All open invoices and 18 months of closed invoices are available.

When you go to the Invoices page, all invoices for the billing account are listed, with up to 10 invoices shown in the list at one time.

Filter by date or status

To limit the invoices listed:

  1. Click Filter by date or status to show the Filters box.
  2. Select a start date and/or an end date and/or a status (Open, Closed, All) and click View.
    The system hides the Filters box and lists the invoices that match the dates and status that you selected.

Note: Your filters remain in effect until you change them or leave the page. They also apply to any searches that you do. If you forget your last filters, click Filter by date or status to show them.

Search by invoice number

To search by invoice number:

  1. Click Search by invoice number to show the Search box.
  2. Type all or part of an invoice number and click Search.
    The system hides the Search box and lists the invoices that match your search.

Note: Your search remains in effect until you change it or leave the page. It also applies to any filters that you use. If you forget your last search, click Search by invoice number to show it.

Sort the list

When you go to the Invoices page, the invoices are sorted in descending, invoice date order with the most recent invoice at the top.

Click any column heading to sort the list by the data in that column.

Click the column heading again to reverse the order of the sort.

Note: Your sort remains in effect until you change it or leave the page. It also applies to any filters or searches that you use.

Navigate the list

The item numbers of the invoices that are currently shown on the page appear above and below the list. For example, “Items 11 - 20” indicates that the invoices designated as items 11–20 are currently shown.

Up to 10 invoices are shown at one time on the Invoices page. If no Next or Prev (previous) link appears with the item numbers, all of the invoices that match the current filters and search are currently shown.

If more than 10 invoices match the current filters and search, the list is divided into parts. Next and Prev (previous) links appear with the item numbers so you can navigate the parts of the list.

You can use the filters or search to shorten the list.

Status, payment date, and balance columns

If an invoice has been paid in full, the status is closed, the final payment date is shown, and the balance is zero.

If an invoice has been partially paid, the status is open, the latest payment date is shown, and the balance is less than the invoice amount but greater than zero.

If an invoice has had no payments, the status is open, the payment date is empty, and the balance equals the invoice amount.

Details link

Click the Details link next to an invoice number to view a monthly report that shows the product codes and quantities used, including zero-billed product codes. Billing Information Detail Reports provide the information for activity since August 2008. Sales Institution Detail Reports provide it for activity before August 2008.

Navigate the billing information

For more information about using this page and the other billing information pages, see How do I navigate our billing information?