Go beyond user expectations: Smart fulfillment at global scale


OCLC resource sharing and discovery services work in sync with our powerful, global library network. You’ll learn how our development approach is designed to help you meet evolving user expectations with automated processes that can be customized to meet the specific needs of your library.

We’ll also outline how you can activate game-changing smart fulfillment functionality that connects your library’s staff and users to valuable resources from libraries worldwide—without extra effort or increasing costs.



Watch the smart fulfillment update given by Peter Collins, OCLC Director of Resource Sharing, and Jay Holloway, OCLC Senior Product Manager, at ALA Midwinter 2021.