A new interface for QuestionPoint

The more contemporary interface design features easier-to-read screen displays, menus and action buttons for librarians. It also delivers an improved user experience across devices, with screens that display as well on smartphones and tablets as they do on desktop or laptop computers. The new look is also present in patron chat and email forms, and on patron account screens.

Some examples of the redesigned QuestionPoint user experience are provided here.  Additional details are available in June 2015 QuestionPoint Release Notes.

New My QuestionPoint page

Full Question view design supports use on touch screens and mobile devices

New for 24/7 Reference Cooperative participants

The Cooperative Resources page accessible only to 24/7 Cooperative members has also been redesigned, to give you an easier-to-use interface that mirrors changes throughout the service. We encourage you to review the Cooperative-specific features on this page.

Next Steps

No changes are required for your staff to use the new QuestionPoint interface. You will automatically begin to use the new QuestionPoint interface when you login to the service. You may wish to review the way your library’s logo displays in the redesigned page banner, to determine whether changes are needed for it to display appropriately in the updated banner design and colors.


A Virtual QuestionPoint User Group will be held on June 18 from 2:00 pm – 3:00 pm Eastern Time.