Improve request efficiency and communication with customers
Hear how Essex Libraries provided more efficiency on tracking requests and improved the customer experience.
Innovate with a reliable partner
Learn how Midden-Brabant Public Library innovated to enhance and develop talent within their local community.
Empower communities to learn from and share reliable information
Find out how public libraries are bringing Wikipedia into their libraries—and putting their libraries’ resources on Wikipedia.
Deliver library resources from around the world as if it’s easy
Find out how Seaside Public Library maintains a quick and helpful interlibrary loan service for patrons and other libraries.
Involve your community in local history
Find out how the Douglas County History Research Center expanded their collection through cooperation with local organizations.
Cooperate to strengthen libraries in all communities
Learn how the Red Cliff Band of Lake Superior Chippewa reestablished a Tribal community library through a partnership with University of Wisconsin – Madison's School of Library and Information Studies.
Engage your community through common interests
See how Denver Public Library stays relevant by reaching people through the activities they already enjoy.
Provide personal reference service quickly whenever it's needed
Find out how Denver Public Library got more students than ever to use--and enjoy using--reference services.
Expand your library's offerings through 24/7 reference services
Find out how Lancashire County libraries provide key services online and help remote users.
Bring local history to life
See how Norfolk Public Library presented their local history collection in a way that draws more people into the library.
Pull your archives out of the basement and share them with the world
Discover how South Perth Library made its archive accessible to the public while still protecting the original artwork and historic photographs.
Empower staff to learn on their own
Learn how Charlotte Mecklenburg Library's self-directed learning program directly impacted their quality of service.
Increase accessibility to digitized special collections
Hear how The Seattle Public Library balanced online accessibility for its digital collections with limited IT and staff resources.
Satisfy a wider range of needs through worldwide resource sharing
Discover how effectively Stow - Munroe Falls Public Library provides hard-to-find materials to patrons.
Point patrons in the right direction
Hear how the Evansville Vanderburgh Public Library helps patrons locate resources they don't yet know they need.
Get time back to focus on priorities
Understand why Onondaga County Public Library now has more time to dedicate to saving and sharing local history.
Bring health information to your community
Read about how Miami Public Library is providing health literacy services.
Reconnect with your staff and community
Read about the East Baton Rouge Parish Library's implementation of the "Geek the Library" campaign.