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OCLC is its members. We are owned, supported and led by our member libraries, whose input guides everything we do. From involvement in major research studies to piloting new products and informing strategic direction, we rely on them for guidance, governance and advice.

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  • UnityUK
Library Support Unit at Essex Libraries. Copyright Essex County Council.

Improve request efficiency and communication with customers

Hear how Essex Libraries provided more efficiency on tracking requests and improved the customer experience.