Answer worldwide questions in users' native language
Learn about the Spanish government's effort to give all Spanish speakers access to general reference information whenever it's needed.
Connect all state residents to reference librarians
Discover how the state of Washington provides residents with 24/7 access to library reference services.
Provide personal reference service quickly whenever it's needed
Find out how Denver Public Library got more students than ever to use--and enjoy using--reference services.
Create a 24/7 library, no matter the weather
Learn how the University of Washington kept its library open even during a weather-related campus closure.