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OCLC.org

COVID-19 | Information and resources to help

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CapiraCurbside: Deliver choice and convenience.

CapiraCurbside empowers your library to easily connect users with physical library materials without the need to enter the building, which extends your library services. This mobile solution seamlessly integrates with your ILS and lets you communicate with users about when materials are ready and how they can pick them up, just like they’re used to with grocery and restaurant pickup solutions.

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Make contactless pickup easy for both library staff and users.

Give peace of mind to your community.

Deliver a positive user experience

Users can schedule pickups only when their items are ready, reducing frustration and wasted time.

Give users control

Let users tell you in advance how and where they want their items delivered, such as in the trunk or back seat.

Provide helpful reminders

Send text alerts when items are ready and reminders before scheduled pickup times.

Provide the resources people need and reduce risk for staff.

Contactless experience

Give staff and library users reassurance with a true contactless pickup experience that’s quick, efficient, and convenient.

Pickup customization

Set different delivery and pickup options for each location, including walk-up. To keep staff from getting overwhelmed, limit the number of reservations to align with staff availability.

Built-in analytics

Report on your volume of reservations, the most popular pickup times, and more to show how your library continues to serve your community and to keep up with changing circumstances.

Integrate seamlessly with your existing ILS.

Your staff has enough to do without learning a whole new software program. CapiraCurbside is a simple and intuitive solution that integrates into leading ILSs, including OCLC Wise^® and WorldShare^® Management Services. This seamless interaction keeps your pickup information in one place, removes the burden of back-and-forth communication with individual users, and lets staff focus on other critical library services.