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  • 2018 (5)

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Investing in Library Users and Potential Users: The Many Faces of Digital Visitors and Residents

Investing in Library Users and Potential Users: The Many Faces of Digital Visitors and Residents

By Lynn Silipigni Connaway

SLA-AGLA
Muscat (Oman)

Silipigni Connaway shares results from OCLC's Digital Visitors and Residents work, which identified how individuals are engaging with technology, acquiring information, why they make their choices, and how libraries can use this information to make decisions to reach users.

Topics: Digital Visitors and Residents, User Research