中文简体

七月 20

Essential tips for answering patron questions

Participants learned the basics for better results when answering patron questions.

本活动已结束。

Participants who attended this webinar heard our panel discuss basic best practices for providing superior reference assistance.

 

WebEx recording (30 minutes)

 

 

 

日期

2017-07-20

时间

11:30 上午 – 12:00 下午
Eastern Daylight Time, North America [UTC -4]