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Billing Enhancement Webinar
Register for upcoming sessions of this course
Course description
OCLC has recently made several enhancements to its billing processes that will enable OCLC direct billed members to better manage their OCLC accounts. The most apparent improvement will be the ability to view detailed billing information online via the OCLC Online Service Center. OCLC direct billed members will first see these changes with the August billing cycle, scheduled for distribution in early September 2008.
Specific enhancements include:
- Redesigned invoices with detailed billing information that are easier to read and understand.
- Clearer product code descriptions including more specific detail on your FirstSearch purchases.
- Online access to PDF copies of invoices and statements.
- Online access to account and payment information including subscription deposit account balances.
- Replacement of the paper Sales Institution Detail Report with online access to usage statistics.
Why take this course?
Learn more about the upcoming enhancements
There are several ways you can learn more about these exciting changes to the OCLC billing process and how they will benefit direct billed members.
What you will learn
During these webinars you will:
- Review the changes to the OCLC billing process
- Walk through the new format of invoices and statements
- Participate in a tour of the OCLC Online Service Center, demonstrating how to:
- Create an account
- Add individuals to an institution’s existing account
- Navigate the new online Billing Information Section
- Manage accounts and subscription services online
- Access usage statistics online
- Answer any additional questions
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Course details
Duration: 1 Hour
Fee:
Free
Instructor:
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