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Administering OCLC QuestionPoint

Register for upcoming sessions of this course

Course description

Do you plan to manage your library's virtual reference services using QuestionPoint? This workshop is intended for an institution that is joining an existing group of QuestionPoint libraries.

What you will learn

At the conclusion of this online session, you should be able to:

  • Create individual librarian accounts
  • Set up your library's Web forms, policy page, and profile
  • Set patron communication parameters that streamline your workflow and enhance your users' experiences

 

Course details

Duration: 2 Hours

Fee:

$ 30.00 Members

$ 70.00 Non Members

Instructor: