Support for WorldCat Local

User Support Center

Explore the User Support Center [password-protected] to learn how to implement and use WorldCat Local, find answers to your questions and participate in discussions with other WorldCat Local users.

Implementation

OCLC offers personal support as you prepare and release your library's WorldCat Local site. An Implementation Manager will work with you and your staff to configure WorldCat Local to meet your library's needs.

There are a number of steps you can take to ensure a smooth transition as you begin to integrate WorldCat Local with your current library system:

Step 1: Make sure your library's holdings are current in WorldCat. See Data integration for WorldCat Local for more information.

Step 2: As appropriate, view recordings of previous sessions.

• The WorldCat Local “quick start” Introductory webinar helps you and/or your library staff to understand WorldCat Local “quick start” and the activation process.
• The WorldCat Local Customization sessions provide a walk-through of the OCLC Service Configuration modules and an overview of the implementation timeline.
• The Batchload Solutions for WorldCat Local webinar includes information on how to identify the project type and output options most appropriate for your library.

View recordings of previous webinars, or view the self-paced WorldCat Local tutorials.

Step 3: OCLC will send an e-mail with a link to the OCLC Service Configuration site. Use this to request a Service Configuration account, and complete your configuration. Most of the changes you make are visible immediately.

Step 4: Once you are satisfied with your WorldCat Local configuration choices, use the Search box Tool to create a search box and the HTML code you'll need to embed your WorldCat Local search box on your library's website.

Step 5: Complete the order form to purchase WorldCat Local. See Ordering.

Get assistance for WorldCat Local

For questions or problems, contact your nearest OCLC office.

Use the support form

Call OCLC support:
T +1-614-764-6000, ext.3510
    1-800-848-5800 (USA)
F +1-614-764-2694
E support@oclc.org

If you already subscribe to WorldCat on FirstSearch and catalog with OCLC, then you'll want to know about WorldCat Local “quick start.” You can visit the welcome page to read more about how you can prepare for WorldCat Local “quick start,” then complete the registration form.