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Quick links to OCLC support resourcesFind product support and documentation Find training for an OCLC service Order or configure an OCLC service Get software, reports and statistics ‹‹ Back Key support links: Popular product-specific resources: ‹‹ Back More about training: ‹‹ Back Configure your OCLC service: Forms Find specific forms to order or update OCLC services.
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Featured support topicsHow to change your EDX password The OCLC system may require you to change your EDX password the first time you log on and every 90 days thereafter. The password for EDX now requires exactly eight characters, and it's suggested you include at least one numeric character in that string. How to set up or respond to ILL Fee Management (IFM) in WorldCat Resource Sharing OCLC ILL Fee Management Service provides a means to pay and be paid for lending charges through your OCLC invoice. (View a tutorial) Your local support contacts
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Have you had an exceptional support experience? Nominate that person for a Star Award!The Star Award program provides libraries with an opportunity to recognize OCLC staff or OCLC Service Center Staff who have made exceptional contributions and exceeded expectations in delivering superior service to libraries. To nominate an individual, send comments about your experience and the nominee's name to starawards@oclc.org. |
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OCLC is a nonprofit, membership, computer library service and research organization dedicated to the public purposes of furthering access to the world’s information and reducing information costs. More than 71,000 libraries in 112 countries and territories around the world use OCLC services to locate, acquire, catalog, lend and preserve library materials. |
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