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Product support
Product support
Online support
Select a service name for links to its specific support and documentation materials.
Local support
For questions or problems, contact OCLC.
Use the support form
Call OCLC Customer Support:
T +1-614-793-8682
1-800-848-5800 (USA)
F +1-614-764-2694
E support@oclc.org
Download Guide to Contacting OCLC Product Support and Training
This brochure provides U.S. members with an overview of OCLC's Product Support teams, Training resources (including OCLC's new online Training Portal), and information about obtaining billing and ordering assistance.
It also includes a diagram of the call tree by product, to help you navigate the new options presented to you when you call the OCLC 1-800-848-5800 number.
The information contained in this document is effective July 1, 2009.
Download the Guide to Contacting OCLC Product Support and Training
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