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QuestionPoint
QuestionPoint continues to evolve with Mobile Webkit Qwidget!With this release, your users who navigate the Web via their compatible mobile devices will have the ability to use an optimized Qwidget to connect with their librarian. In addition, iPhone users will be able to download a direct link to the Qwidget onto their home screen, represented by an icon (similar to an 'App' icon). This will allow them to begin a Qwidget session without first navigating to the library website via their mobile browser. Although it will import all of the text and other characteristics of the Qwidget built by libraries in the QuestionPoint Administration module, this new, optimized Qwidget has a standard mobile interface, size and color. The Mobile Qwidget will be available to iPhone O/S, Android and Palm. QuestionPoint reference management service provides libraries with tools to interact with users in multiple ways, using both chat and email. The Web-based chat tool with co-browsing capability, coupled with the email reference component, enable seamless integration of chat, follow up and referral, as well as one-stop reporting tools for all types of reference services. In addition, libraries may opt to participate in the 24/7 Reference Cooperative to provide live around-the-clock reference service to their community.
… this kind of service increases a library’s image in the community.”
—Northern Kentucky Public Libraries |
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OCLC is a nonprofit, membership, computer library service and research organization dedicated to the public purposes of furthering access to the world’s information and reducing information costs. More than 72,000 libraries in 86 countries and territories around the world use OCLC services to locate, acquire, catalog, lend and preserve library materials. |
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