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No.17
ISSN: 1559-0011
December 2010

Contents

President's Report

ROI 2020

Updates

Geek the Library in action

The global cooperative in the Asia Pacific region

Rethinking the boundaries of the academic library

Improving access to library materials

Web-scale Management Services ... in their words

WorldCat statistics

By the numbers


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WEB SITE
83%

Average improvement in key performance indicators
(traffic counts, user productivity, use of specific
features) when 10 percent of a Web site redesign
project is invested in usability testing

$2.52

The value in ticket sales for an individual’s
Facebook posting about an event

 

$1,700,000

The return on investment to the individual
from a four-year degree at MIT

 

10%

Percentage of word-of-mouth referrals who
become profitable customers to a business

 

43 cents

The value in ticket sales for
a single Tweet about an event

143%

Increase in value of traffic when moving from the top of the
second page to the bottom of the first page in Google search results

 

$4.38

Return in grant income for
every $1 invested in the library

 


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