Join us for a free OCLC ILLiad Hosted Service Web session

ILLiad Hosted Service frees your IT staff. By providing server hosting—including all of the hardware and software components, backups and systems upgrades—we save you hardware costs and staff time, and reduce your reliance on your IT staff. When you go hosted, your ILLiad server is always monitored for availability, updated on a regular basis, and archived for recovery purposes.

ILLiad Hosted Service provides numerous benefits to participating libraries:

• Libraries no longer need to self host, so you save on server space, reduce internal technical support demands
• Easier to stay on the current version of ILLiad. By using the Online Scheduler, you can choose an upgrade day and time convenient to your library staff and patrons
• Provides all ILLiad server components including Windows IIS Web server and MS SQL database server
• Incremental and full backups of Web server contents and database data done on hourly, nightly and weekly basis for disaster recovery requirements and off-site storage
• 24-hour on-site monitoring of hosting hardware and software within OCLC's climate controlled and restricted access computer facility
• Improved ILLiad performance and more efficient technical support as our Customer Support Dept (CSD) has full access to the server and can troubleshoot problems much faster
• Our migration experts will assist you so you have a single point of contact and a better customer support

Join us for a free Web information session on Thursday, November 19 at 2 p.m. EST to hear from satisfied ILLiad Hosted Service customers. ILLiad’ s customer support specialists will also be on hand to answer any of your questions. This OCLC Web seminar is a free, live presentation viewable via the Web with audio provided by WebEx. We'll e-mail you login details after you register.

Register today >>

BONUS: act now and save up to 33% off your first year Hosted Service subscription!
For more information about the offer or webinar, please contact melvynt@oclc.org.

What are users saying about the hosted service?

“OCLC's ILLiad Support team rocks! We went live with ILLiad in 2004. My predecessor made the best decision when she made us a hosted library. Our instructions from our training were to call OCLC for help. They have rescued our collective fat from the fire on many an occasion.”
—Heather Campbell, Jacksonville Public Library, Florida, USA

“We are a medium size library and a hosted site and I can’t imagine any cons. We don’ t have a systems librarian so we would have no one to maintain our own server and no one who would understand the technical lingo, or be able to deal with the technical problems that, of course, would arise. We do, of course, have an IT department who we can consult but there’ s no way they could be devoted to maintaining ILLiad. For this reason, I really appreciate the support and convenience of being hosted, particularly around upgrade times, when everything is done from OCLC’ s end.”
—Ken Venet, Barry University, Miami Shores, Florida, USA