Help for new users
QuestionPoint Overview (PDF) and Start Up Your QuestionPoint Account (PDF) are handy introductions for those just beginning to use the service.
Training programs to meet your needs
Looking for training materials?
QuestionPoint offers a variety of ways to learn how to install, maintain and operate all the components of the service:
Need user documentation?
The QuestionPoint Documentation page provides links to all of the available documentation and online help.
Need more in-depth training?
Contact OCLC to learn of upcoming workshops and training opportunities.
OCLC
E-mail: support@oclc.org
Telephone: 1-800-848-5800 (USA) or +1-614-793-8682
(7:00 a.m. to 9:00 p.m., U.S. Eastern time, Monday-Friday)
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Get assistance for QuestionPoint
For support enquiries in UK and Ireland, please contact the Support desk.
E support-uk@oclc.org
T +44 (0)114 267 7500
F +44 (0)114 267 7501
P Support Desk, OCLC,
City Gate, 8 St. Mary's Gate, Sheffield, S1 4LW, United Kingdom
Support is available between the hours of 09:00 and 17:30 (UK Time).
Stay informed
Stay up to date on QuestionPoint. Subscribe to the QuestionPoint-L mailing list.
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