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QuestionPoint
QuestionPoint is a virtual reference management service that enables libraries to respond to enquiries in real-time using online chat and email. The flexible nature of the solution means that it can be used within a single organisation such as an academic library to provide its students with a remote real time reference service. Or alternatively by a co-operative of libraries working together to provide an around-the-clock, 24/7 reference service, such as Enquire. Enquire is a service run by libraries in partnership with OCLC, that gives public library users access to a network of librarians who answer questions at any time of the day or night. Read more about the Enquire service.
Chat is an excellent solution for handling lowlevel enquiries where a quick response is needed.”
—Andy Dodds, Birmingham University |
Librarians' Toolbox:- Bibliographic Formats and Standards
- Find an OCLC library
- Logon to OCLC services
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OCLC is a nonprofit, membership, computer library service and research organization dedicated to the public purposes of furthering access to the world’s information and reducing information costs. More than 71,000 libraries in 112 countries and territories around the world use OCLC services to locate, acquire, catalog, lend and preserve library materials. |
OCLC United Kingdom & Ireland |
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