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OLIB provides a wide variety of features and functionality. Please contact support directly using any of the methods provided on this page with any questions you have about your OLIB system.
Just getting started?
From our For Customers site various resources can be found to help you get to grips with OLIB. Amongst the many resources available here, several useful beginner's documents can be found including:
- a listing of Technical Recommendations for server, client and Webview needs.
- a Client Installation guide for help with the installation of the product on client computers.
For questions or problems please contact support.
Join the discussion
Share tips and tricks with fellow OLIB users, at the User Group site.
Here you can get the advice you need or help other librarians using OLIB by discussing the following topics:
- Hints and Tips (FAQs)
- Policies and practices
- Issues
- Improvements and/or enhancements
- And much more
Need more in-depth training?
Contact your regional service provider for information about training opportunities or workshops.
Frequently used documentation
Documentation for OLIB can be found on our For Customers site, within the Documentation section.
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Get assistance for OLIB
For support enquiries in UK and Ireland, please contact the Support desk.
E support-uk@oclc.org
T +44 (0) 114 281 6042
F +44 (0) 114 281 6041
P Support Desk, OCLC, Brincliffe House, 861 Ecclesall Road, Sheffield, S11 7AE, UK
Support is available between the hours of 09:00 and 17:30 (UK Time).
Helpdesk Online (requires username and password)
Stay informed
For the most up to date, important OLIB information, including news, releases and more, visit the For Customers site.
User group
To take part in our User Group site, where you can talk about OLIB and see what others have to say within the user community, visit our User Group site.
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Librarians' Toolbox:
