OCLC is helping libraries reenvision the technical services workflow in order to eliminate redundancy, improve efficiency and enhance access to library materials. A panel, consisting of four leaders in the library community, shares their approaches to improving their technical services workflows and user experiences.

• Karen Calhoun, Vice President, WorldCat and Metadata Services, OCLC
  Reinventing Technical Services [Streaming video, 31 minutes]
• Robin Fradenburgh, Associate Director for Technical Services, University of Texas at Austin
  OCLC and the University of Texas at Austin [Streaming video, 23 minutes]
• Kathy Carter, Coordinator, Bibliographic Services, University of Alberta Libraries
  OCLC LTS and the University of Alberta [Streaming video, 11 minutes]
• Sharon Marshall, Associate Coordinator, Bibliographic Services, University of Alberta Libraries
  OCLC LTS and the University of Alberta [Streaming video, 6 minutes]
• Discussion [Streaming video, 33 minutes]