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General information

For general information about OCLC and its services, contact:

Product and service support

For support enquiries in the UK and Ireland, please contact the Support Desk by calling +44-(0)114-281 60 42 or e-mailing support-uk@oclc.org. Support is available between the hours of 09:00 and 17:30 (UK Time).

Registered users of OCLC services can log into the Support page themselves.

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• Get help or information, or return comments. Use this form to ask questions about or report problems with OCLC services, request printed literature or ask to have a representative contact you about OCLC services. Also use it to send suggestions for the OCLC Web site or OCLC product documentation.
• Request WorldCat changes. Report changes to WorldCat records
• Report duplicate records. Report duplicate records in WorldCat.
• Request Authority File changes. Request changes to Authority file records.

OCLC Star Award

Have you had an exceptional experience when working with an OCLC staff member? Consider nominating that person for an OCLC Star Award.

The Star Award program provides libraries with an opportunity to recognize OCLC staff or OCLC Service Center Staff who have made exceptional contributions and exceeded expectations in delivering superior service to libraries.

To nominate an individual, send comments about your experience and the nominee's name to starawards@oclc.org.

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