Patron-Initiated ILL with OCLC Direct Request (Recording)


Course Overview

OCLC’s WorldShare® ILL system can accept requests that patrons have created electronically in diverse external sources such as FirstSearch or WorldCat Discovery, which library staff can then finish processing manually, or automate using the Direct Request feature to deliver requests directly to lenders. This course covers how to implement patron-initiated resource sharing which, in turn, significantly reduces the time staff spends processing borrowing requests


This course is intended for learners who have a basic familiarity with WorldShare® ILL but who desire to automate their workflow, thus making it more efficient and less staff intensive. 


How to use this recorded course


OCLC's training recordings are a useful tool for understanding the functionality our products when you want the in-depth learning of an instructor-led course, but your schedule won't permit you to attend. They are also great as refreshers of past training or as preparation for upcoming instructor-led courses. They can help you learn a new service, teach a new staff member how to use a service, or simply help you confirm your understanding of the service, without the time commitment of attanding a live course.


Submit your question about a recorded course

If you have viewed a recorded course, and have a question about the content that you'd like to ask the trainer, submit your question here and we'll get back to you as quickly as possible.

Describe the course you would like to see added for this product.

Launch Recording



Course Length

1 hour 39 min.

Date of Recording

24 February 2015


WorldShare ILL

Subject Area

Resource Sharing

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »