FEB 17

Deflection on WorldShare ILL (Recording)

Learn how to set up, maintain, and use deflection in WorldShare ILL

This event has passed.

Course Overview

The deflection feature in OCLC's WorldShare ILL system enables lenders to automatically deflect requests for items in their collection that they hold but do not loan over ILL. By utilizing this feature, lenders in WorldShare ILL will significantly reduce the time they spend processing lending requests. This course covers how to set up, maintain, and use deflection in WorldShare ILL via the ILL Policies Directory and the Local Holdings Record in Connexion Browser.


This course is intended for learners who have a basic familiarity with WSILL but who desire to automate their lending workflow, thus making it more efficient and less staff intensive. 

It is also intended for libraries that have already implemented deflection but have a need to maintain it by training new resource sharing staff in how to use it.

How to use this course

OCLC's training recordings are a useful tool for understanding the functionality our products when you want the in-depth learning of an instructor-led course, but your schedule won't permit you to attend. They are also great as refreshers of past training or as preparation for upcoming instructor-led courses. They can help you learn a new service, teach a new staff member how to use a service, or simply help you confirm your understanding of the service, without the time commitment of attending a live course. After clicking "Launch Recording," you will be prompted to complete a registration form.

Submit your question about a recorded course

If you have viewed a recorded course, and have a question about the content that you'd like to ask the trainer, submit your question here and we'll get back to you as quickly as possible.

Describe the course you would like to see added for this product.

Start Date

17 February 2016

End Date

17 February 2016

Launch Recording



Course Length

1 hour 26 minutes