SEP 17

Patron-Initiated ILL with OCLC Direct Request

This course covers how to implement patron-initiated resource sharing which, in turn, significantly reduces the time staff spends processing borrowing requests.

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Course Overview

OCLC’s WorldShare ILL (WSILL) system can accept requests patrons have created electronically in diverse external sources such as FirstSearch or WorldCat Discovery, which library staff can then finish processing manually, or automate via the Direct Request feature to deliver requests directly to lenders. This course covers how to implement patron-initiated resource sharing which, in turn, significantly reduces the time staff spends processing borrowing requests.

Audience

 

Date

17 September 2014

Time

2:00 PM – 4:00 PM
Eastern Daylight Time, North America [UTC -4]

Cost

Free

Course Provider

OCLC Training

Course Length

2.0 Hours

Course Format

Live Online

Contact

training@oclc.org

Products

WorldShare ILL

Subject Area

Resource Sharing and Delivery

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »