Training

Patron-Initiated ILL with OCLC Direct Request

Scheduled Offerings - North America

There are currently no classes scheduled for this course.

 

EMEA Training

If no events are scheduled, please use our tutorials and self-paced training resources.

 

ANZ Training

If no events are scheduled, please use our tutorials and self-paced training resources.

 

Course Overview

OCLC’s WorldShare ILL (WSILL) system can accept requests patrons have created electronically in diverse external sources such as FirstSearch or WorldCat Discovery, which library staff can then finish processing manually, or automate via the Direct Request feature to deliver requests directly to lenders. This course covers how to implement patron-initiated resource sharing which, in turn, significantly reduces the time staff spends processing borrowing requests.

Can't find a date available? Request a Course Offering

Submit your request to add an offering of this course. We review all requests, and if we have requests we may add a course.

Describe the course you would like to see added for this product.

Closed captioning

Closed captioning is available in the US upon request with 5 business days' notice.

Cancellation policy

In the event of low attendance, OCLC may cancel a training session. In this situation, registrants will be notified by email in advance of the session.

Cost

Free

Course Provider

OCLC Training

Course Length

2.0 Hours

Course Format

Live Online

Contact

training@oclc.org

Products

WorldShare ILL

Subject Area

Resource Sharing and Delivery

Related Documentation

Lending Documentation, Lending Simulations