Deflections on WorldShare ILL

At the end of this session, attendees will know how to set up, maintain, and use deflection in WorldShare ILL (WSILL). This will give them the benefit of partially-automating their lending workflow, which give them the further benefits of eliminating the processing of requests they would decline to fill.

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Course Overview

The deflection feature in OCLC's WorldShare ILL system enables lenders to automatically deflect requests for items in their collection that they hold but do not loan over ILL. By utilizing this feature, lenders in WorldShare ILL will significantly reduce the time they spend processing lending requests. This course covers how to set up, maintain, and use deflection in WorldShare ILL via the ILL Policies Directory and the Local Holdings Record in Connexion Browser.


This course is intended for learners who have a basic familiarity with WSILL but who desire to automate their lending workflow, thus making it more efficient and less staff intensive. 

It is also intended for libraries that have already implemented deflection but have a need to maintain it by training new resource sharing staff in how to use it.


04 June 2014


2:00 PM – 4:00 PM
Eastern Daylight Time, North America [UTC -4]



Course Provider

OCLC Training

Course Length

2.0 Hours

Course Format

Live Online




WorldShare ILL

Subject Area

Resource Sharing and Delivery

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »