Training

Deflection on WorldShare ILL

Course Overview

The deflection feature in OCLC's WorldShare ILL system enables lenders to automatically deflect requests for items in their collection that they hold but do not loan over ILL. By utilizing this feature, lenders in WorldShare ILL will significantly reduce the time they spend processing lending requests. This course covers how to set up, maintain, and use deflection in WorldShare ILL via the ILL Policies Directory and the Local Holdings Record in Connexion Browser.

Audience

This course is intended for learners who have a basic familiarity with WSILL but who desire to automate their lending workflow, thus making it more efficient and less staff intensive. 

It is also intended for libraries that have already implemented deflection but have a need to maintain it by training new resource sharing staff in how to use it.

Closed captioning is available in the US upon request with 5 business day’s notice.

Show details

AUG 13

13 August 2014

At the end of this session, attendees will know how to set up, maintain, and use deflection in WorldShare ILL (WSILL). This will give them the benefit of partially-automating their lending workflow, which give them the further benefits of eliminating the processing of requests they would decline to fill.

  • Time: 2:00 PM – 4:00 PM Eastern Daylight Time, North America [UTC -4]

Show details

SEP 24

24 September 2014

At the end of this session, attendees will know how to set up, maintain, and use deflection in WorldShare ILL (WSILL). This will give them the benefit of partially-automating their lending workflow, which give them the further benefits of eliminating the processing of requests they would decline to fill.

  • Time: 2:00 PM – 4:00 PM Eastern Daylight Time, North America [UTC -4]
 

EMEA Training

If no events are scheduled, please use our tutorials and self-paced training resources.

 

ANZ Training

If no events are scheduled, please use our tutorials and self-paced training resources.

 

Scheduled Offerings - North America

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Cost

Free

Course Provider

OCLC Training

Course Length

2.0 Hours

Course Format

Live Online

Contact

training@oclc.org

Products

WorldShare ILL

Subject Area

Resource Sharing and Delivery

Related Documentation

Lending Documentation, Lending Simulations

 

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