Deflection on WorldCat Resource Sharing

Course Overview

The deflection feature in OCLC's WorldCat Resource Sharing (WCRS) system enables lenders to automatically deflect requests for items in their collection that they hold but do not loan over ILL. By utilizing this feature, lenders in WCRS will significantly reduce the time they spend processing lending requests. This course covers how to set up, maintain, and use deflection in WCRS via the ILL Policies Directory.

Closed captioning is available in the US upon request with 5 business day’s notice.


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Course Provider

OCLC Training

Course Length

2.0 Hours

Course Format

Live Online



WorldCat Resource Sharing

Subject Area

Resource Sharing and Delivery

We are a worldwide library cooperative, owned, governed and sustained by members since 1967. Our public purpose is a statement of commitment to each other—that we will work together to improve access to the information held in libraries around the globe, and find ways to reduce costs for libraries through collaboration. Learn more »