Training

  • Borrower Exceptions Processing

Borrower Exceptions Processing in WorldCat Navigator

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Tutorial overview

This video shows how to take exceptional actions on requests in the Borrower side of your Work Queue- actions such as renewing an item, processing an unfilled item, etc.

Supporting Materials

  • Processing Workflows: WorldCat Navigator with Circulation Integration (PDF)
  • Processing Workflows: WorldCat Navigator without Circulation Integration (PDF)
  • WorldCat Navigator Work Queue (PDF)
  • WorldCat Navigator Processing Exercises (PDF)

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