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AUG 1

QuestionPoint Administration 1 – Start Your QuestionPoint Service

This course is the first of two courses, which provides instruction to learners on basic, but required setup so their libraries can go “live” with the QuestionPoint virtual reference service.

Course Overview

This course is the first of two courses, which provides instruction to learners on basic, but required setup so their libraries can go “live” with the QuestionPoint® virtual reference service.  Learners will be able to create service web links for patron access, create librarian accounts, and customize communication parameters for patrons and staff to facilitate use of the QuestionPoint service for virtual reference.

Audience

This course is intended for learners with an Institution Administration account whose institutions are new to the QuestionPoint service.  Current QuestionPoint administrators can also benefit from the class as a refresher or to fill in foundational gaps about setting up the QuestionPoint service for your institutions.

 
 

Register to attend

Date

01 August 2017

Time

2:00 PM – 3:30 PM
Eastern Daylight Time, North America [UTC -4]

Cost

Free

Course Length

1.5 Hours

Course Format

Live Online

Contact

training@oclc.org

Products

QuestionPoint

Subject Area

Reference and Discovery